Welcome to SanctumNarra.
Due to a business closure and inventory liquidation, all products are being offered at clearance prices while supplies last.
At SanctumNarra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our Website, you agree to the practices described in this Privacy Policy.
- Information We Collect
When you visit or interact with our Website, we may collect the following information.
Personal Information
You may voluntarily provide:
Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information (processed securely by our payment providers)
Order History
Customer Service Communications
Automatically Collected Information
When you browse our Website, certain information may be collected automatically, including:
IP Address
Browser Type
Device Information
Operating System
Time Zone
Pages Viewed
Referral Website
Shopping Activity
Cookies and Similar Technologies
- How We Use Your Information
We use your information to:
Process and fulfill orders
Verify payments
Arrange shipping and delivery
Respond to customer inquiries
Provide customer support
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Send order confirmations and shipping updates
Comply with legal obligations
We only collect information necessary to operate our business and provide our services.
- Cookies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your shopping cart
Save your preferences
Analyze website traffic
Improve website performance
Personalize content
Measure advertising effectiveness
Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.
- Payment Information
For your security, SanctumNarra does not store your complete payment card details.
All payment transactions are securely processed through trusted third-party payment providers using industry-standard encryption technology.
- Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers necessary to operate our business, including:
Payment processors
Shipping carriers
Order fulfillment partners
Customer support platforms
Website hosting providers
Analytics providers
These partners are only permitted to use your information for services performed on our behalf.
- Marketing Communications
If you subscribe to our newsletter or promotional emails, we may occasionally send information about:
New product arrivals
Promotions
Seasonal collections
Special offers
You may unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email.
Transactional emails related to your orders will continue to be sent when necessary.
- Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
Our Website uses secure encryption technology and follows industry best practices to help safeguard your information against:
Unauthorized access
Data loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
- Data Retention
We retain your personal information only for as long as necessary to:
Complete your orders
Provide customer support
Meet legal obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
- Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing activities
Object to marketing communications
Request a copy of your personal data
To exercise these rights, please contact our customer support team.
- Children’s Privacy
Our Website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.
- Third-Party Services
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing personal information.
- Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Website functionality.
The updated version will always be posted on this page with the revised “Last Updated” date.
Your continued use of the Website after any updates constitutes acceptance of the revised Privacy Policy.
Due to a business closure and inventory liquidation, all products are being offered at clearance prices while supplies last.