Thank you for shopping with SanctumNarra.
Due to a business closure and inventory liquidation, all products are being offered at clearance prices while supplies last.
We are committed to processing and delivering your order quickly and efficiently. Please review our shipping policy below to understand how your order is handled.
Order Processing
All orders are processed on the same business day after payment has been successfully confirmed.
Once your order has been processed, you will receive a confirmation email containing your shipping details.
Shipping Origin
All orders are shipped from our fulfillment center located in the United States.
Our goal is to ensure fast, secure, and reliable delivery for every customer.
Estimated Delivery Time
Order Processing Time: Same Business Day
Shipping Time: 2 Business Days
Estimated Total Delivery Time: Approximately 2 Business Days
Please note that delivery times are estimates and may vary depending on your location and carrier operations.
Shipping Confirmation & Tracking
After your order has been shipped, you will receive a shipping confirmation email that includes:
Your tracking number
Carrier information
Shipment status
Estimated delivery date
Tracking information may take up to 24 hours to become active after shipment.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
SanctumNarra is not responsible for delays or failed deliveries resulting from:
Incorrect shipping addresses
Missing apartment or suite numbers
Incorrect postal codes
Incomplete recipient information
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your information before your order is shipped.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
Severe weather conditions
Public holidays
Carrier service interruptions
High shipping volumes
Natural disasters or other force majeure events
We appreciate your patience should any unexpected delays occur.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team promptly.
To help us investigate your claim, please provide:
Your order number
A description of the issue
We will work with the shipping carrier to resolve the matter as quickly as possible.
Undeliverable Packages
Packages returned to us because of an incorrect address, failed delivery attempts, or refusal by the recipient may require additional shipping charges for reshipment.
Please verify your shipping information carefully before completing your purchase.
Shipping Fees
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Order Status
You can monitor your shipment using the tracking number provided in your shipping confirmation email.
If you have any questions regarding your shipment, please contact our customer support team.
Due to a business closure and inventory liquidation, all products are being offered at clearance prices while supplies last.